Do you ship internationally?
We currently ship to Canada, United Kingdom and Australia for a flat rate of only $9.95 (limited time). Please note that at this time, special Free Shipping promotions only apply to customers within the United States. Thank you for your understanding.
How quickly do you ship?
Your purchase will normally be shipped within two business days of receiving your payment. Please allow 7-14 days for your order to arrive (transit times can vary considerably due to carrier and customs variables).
*International customers are responsible for any and all import policies, duties and postal regulations of the country to which they are requesting delivery. In some cases, these additional charges can be substantial.
Lost or Stolen Shipments (U.S. only) - In the event that an order has not been received within 14 (fourteen) business days from receipt of a shipping confirmation notice, please contact our Customer Support team at firstname.lastname@example.org for assistance.
How do I care for my chlorine resistant swimsuit?
Chlorine Resistant swimsuits are made from 100% polyester fabric and will resist the negative effects of chlorine. We suggest you rinse you swimsuit in cold water and consider a mild hand soap or one of our chlorine remover solutions. To dry, lay your swimsuit on a flat towel and roll the towel up while gently squeezing. Remove the swimsuit from the towel and lay flat to dry to preserve the integrity of your swimsuit. Do NOT wring your swimsuit! Do NOT use a centrifuge, dryer found in many pool locker rooms, or other mechanical water extractor. Do NOT use in a washing machine or wash with any bleaching agents, including Woolite.
How long will my new swimsuit last?
Swimsuit durability varies according to the type and amount of chemicals being used at your pool facility, the frequency of exposure, and the care taken to remove excess chlorine from your swimsuit each time it is worn. Fabric that is 100% polyester will last much longer than conventional swimwear fabric which often contains Spandex which breaks down quickly with chlorine exposure.
The terms "chlorine resistant" and "chlorine proof" refer to the above fabrics and their ability to resist the fading and deterioration that chlorine exposure expedites. However our thorough wear-testing and endless customer testimonials have shown that 100% polyester swimwear we carry outlasts conventional swimwear by several months and even years!
May I use coupon codes on your site?
If you are signed up for any of our Swimandsweat marketing, you are likely to receive coupon codes that are eligible on our website for a limited time or for specific products. Please be aware that coupon codes may have restrictions (specific merchandise, minimum purchase required, expiration dates, etc.). Only one discount code may be applied per order (coupons are not "stackable").
Will I be charged sales tax?
State laws require that we charge applicable sales tax on orders shipped to addresses in the following states and U.S. territories: AR, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, NE, NJ, NV, NY, OH, PA, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY. We do not collect sales or use tax in states or US territories other than those in which we have a physical presence or are otherwise required to collect tax by law. Your purchase for delivery to these states may be subject to sales or use tax unless the purchase is specifically exempt. The laws of these states may require that a consumer's sales or use tax be paid annually on the appropriate tax forms. Please note that there is no exemption from state sales or use tax based merely on the fact that a purchase is made over the Internet or by other remote means.
When will my order be charged?
The financial institution associated with your method of payment will place an authorization on your account until we charge your order. The authorization usually appears as a pending charge on your account. Within 24 business hours of receiving an order confirmation we will charge your method of payment for the full order amount. Your order will ship as per the shipping method selected when the order was placed. In the case of pre-order items, your item(s) will ship by the date specified. You will receive shipping confirmation(s) when your item(s) ship.
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